Last Updated: June 09, 2026

Welcome to Eastman Cast & Forge Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website www.eastmanhandtools.com or use any of our products, services, dealership inquiry forms, franchise inquiry forms, export inquiry forms, or contact forms.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Full Name
  • Company Name
  • Mobile Number
  • Email Address
  • Business Address
  • City, State & Country
  • GST Number (if applicable)
  • Business Type
  • Product Inquiry Details
  • Dealership or Franchise Interest
  • IP Address
  • Browser Information
  • Device Information
  • Cookies and Analytics Data

2. How We Use Your Information

The information collected may be used for:

  • Responding to your inquiries
  • Processing dealership and franchise applications
  • Providing quotations and product information
  • Customer support services
  • Improving our website and services
  • Sending catalogs and promotional offers
  • Marketing communications (only when permitted)
  • Internal business analysis
  • Compliance with applicable laws

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Analyze visitor behavior
  • Remember user preferences
  • Measure advertising effectiveness
  • Enhance user experience

You may disable cookies through your browser settings, although some website features may not function properly.

4. Information Sharing

Eastman Cast & Forge Ltd. does not sell, rent, or trade your personal information to third parties.

Your information may only be shared:

  • With authorized employees
  • With logistics or service partners for order fulfillment
  • With payment providers when necessary
  • When required by law or government authorities
  • To protect legal rights and prevent fraud

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information against:

  • Unauthorized access
  • Data theft
  • Loss of information
  • Misuse
  • Unauthorized disclosure

However, no internet transmission can be guaranteed to be 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Users should review the privacy policies of those websites before submitting personal information.

7. Marketing Communications

If you voluntarily submit your contact details, you may receive:

  • Product updates
  • Dealer offers
  • Franchise opportunities
  • Promotional campaigns
  • Company announcements

You may unsubscribe from marketing communications at any time.

8. Children’s Privacy

Our website is intended for business and professional users and is not directed toward children under 18 years of age. We do not knowingly collect personal information from minors.

9. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your details
  • Delete your information (subject to legal obligations)
  • Withdraw marketing consent

Requests can be made by contacting our support team.

10. Data Retention

We retain your information only as long as necessary for:

  • Business operations
  • Legal compliance
  • Customer support
  • Accounting purposes
  • Dispute resolution

After this period, information may be securely deleted.

11. Changes to this Privacy Policy

Eastman Cast & Forge Ltd. reserves the right to update this Privacy Policy at any time without prior notice. Any changes will be posted on this page along with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, you may contact us:

Eastman Cast & Forge Ltd.

Website: www.eastmanhandtools.com

Email: ecfl@eastmanhandtools.com

Phone: 1800-572-3101

Address: GT Road, Near Airport, Ludhiana, Punjab, India – 141120

By using this website, you acknowledge that you have read and agree to the terms of this Privacy Policy.